Transforming Consumer Media

Working with brands including:

Physical media sales in freefall. Social media influencing the behaviour of billions. Non-linear experiences changing golden rules of series delivery, and a growing audience of commitment-phobic consumers. This has been a sector facing some profound challenges, with new entrants continuing to dominate.

Our work has included:

Paywalls

Shaping digital subscription and paywall strategies

Commerce

Creating commerce-enabled digital content apps

Insight

Uncovering new customer insights to drive service innovation

Acquisition

Designing digital environments for customer acquisition

Innovation

Developing new digital propositions and market positioning

Experiences

Redesigning business-critical consumer app and web experiences