Transforming the Public Sector
The public sector presents unique challenges, but can gain much from the approaches taken in the commercial sector. Downward pressure on funding, the demand from citizens and businesses for high-standard digital services, and the need to innovate to generate new revenue and cut costs has affected everyone in the sector in some way.
Developing robust digital strategies and strategy assets
Leading and supporting digital transformation programmes
Shaping clear digital vision and designing future-state experiences
Reimagining and co-creating the design of critical services with target users
Creating innovative knowledge sharing and communities of practice platforms
Building citizen insight to inform future planning and prioritisation
There are many areas where commercial pressures have instilled practices in private sector companies that the public sector can take advantage of. This article highlights five that can have a profound impact.